Terms And Conditions

Flagler Media Group, LLC
728 Fentress Blvd
Daytona Beach, FL 32114
Email: info@flaglermedia.com
Phone: 386-227-6477

Overview
Flagler Media Group, LLC (“Flagler Media”) provides online marketing services, with a focus on web development and Search Engine Optimization (SEO). By engaging Flagler Media’s services, the client (“Client”) agrees to the following terms and conditions.

Payment Terms

Due Date
Payment is due upon receipt of the invoice. Payments are considered received based on the postmark date for mailed payments or the submission date for online payments.

Late Payment
A late payment charge of 1.5% per month will be applied to any outstanding balance past the due date. Services may be terminated if payment is more than 3 months overdue until the account is brought current.

Payment Methods

Accepted Methods
Payments can be made via credit card, bank transfer, or other methods as agreed upon in writing.

Online Payments
Payments made online must be submitted through the designated payment portal or method provided by Flagler Media.

Non-Payment

Collection Costs
In the event of non-payment, the Client will be responsible for all collection costs incurred by Flagler Media, including legal fees.

Service Suspension
Services may be suspended if payment is not received within the stipulated time frame. Services will resume once the outstanding balance is paid in full.

Dispute Resolution

Invoice Discrepancies
Any discrepancies or disputes regarding invoices must be reported in writing within 10 days of the invoice date. Failure to notify within this period will be deemed acceptance of the invoiced amount.

Resolution Process
Flagler Media will review and respond to any disputes within 5 business days of notification. Any agreed adjustments will be reflected in a revised invoice.

Refunds and Adjustments

Refund Policy
Refunds are not provided for services rendered. In the case of overpayment or billing errors, adjustments will be made to future invoices or a credit will be issued.

Contract Termination

Notice of Termination
Either party may terminate the contract with 30 days’ written notice. Any services rendered up to the termination date will be billed and due immediately upon receipt of the final invoice.

Termination for Cause
Flagler Media reserves the right to terminate the contract immediately for cause if the Client breaches any terms of this agreement, including non-payment.

Service Level Agreements (SLAs) and Guarantees
Flagler Media will provide service levels and guarantees as detailed in individual project agreements. These agreements outline specific performance metrics and response times.

Cancellation and Refund Policies

Cancellation Policy
Clients may cancel services with 30 days’ written notice. Fees for services rendered up to the cancellation date are non-refundable.

Refund Policy
Refunds are not provided for services already rendered. Any pre-paid fees for future services will be refunded if the contract is terminated according to the notice period.

Disclaimers and Limitations of Liability

Disclaimers
Flagler Media makes no guarantees regarding the specific outcomes or success of the marketing services provided, as results may vary based on numerous factors beyond our control.

Limitation of Liability
Flagler Media’s liability is limited to the amount paid by the Client for services rendered. Flagler Media is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Governing Law
These terms and conditions are governed by the laws of Volusia County, Florida. Any disputes arising from this agreement will be resolved in the courts of Volusia County, Florida.

Contact Information for Billing Inquiries
Email: billing@flaglermedia.com
Phone: 386-227-6477

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